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  • Supervisor, Patrol Operations - Posting Number: 000933

Supervisor, Patrol Operations - Posting Number: 000933

  • 12 Oct 2016
  • 30 Oct 2016
  • City of Oshawa

City of Oshawa, located just a short 30-minute drive from Toronto, is a progressive city of 157,000 people and is the economic engine of the eastern Greater Toronto Area. Our strategic pursuit of sustainable growth, excellent community service delivery and co-operative partnerships have enhanced our quality of life advantage, while maintaining a strong commitment to fiscal restraint.

 Posting Number: 000933

Department: Community Services Department 

Branch: Operations Works & Transportation   

Location: Consolidated Operations Depot

Posting Start Date: 2016/10/07

Posting End Date: 2016/10/30

Employment Group: Exempt    

Salary Grade: N-$78,232-$92,036 per annum   

Standard Weekly Hours of Work: 40.00   

Shift Work Required: Yes

Job Description

Reporting to the Manager Road Operations or designate, supervise, direct and oversee the staff completion of daily road and parks patrol/inspections and operational support activities and assigned crews. The City of Oshawa strives to provide an environment that cultivates and supports the following core values: Authenticity, Courage, and Trust (ACT).


  • Supervise and coordinate the daily duties of the patrol division in accordance to work plans, legislation, corporate quality standards, City of Oshawa by-laws. Distribute work orders, manage maintenance programs, provide cost estimates, monitor daily accounts and ensure inventories and maintenance maps and programs are implemented.
  • Provide effective leadership and communication to Patrol Technicians, operation staff and the general public to resolve complaints and inquiries and ensure appropriate actions are undertaken in a timely manner.
  • Provide support and follow-up action for claims and risk management issues against the City of Oshawa.
  • Provide strong leadership through strategic thinking, effective communication and being decisive and accountable.  Manage human resources by providing support including inspiring, motivating, extending trust and engaging others, training and development, recruitment, orientation, scheduling and attendance management of staff.  Support positive change initiatives within the work group. 
  • Supervise, direct and oversee emergency management for environmental spills and leaks as they pertain to the storm sewer use by-law spills procedures and MOE regulations.
  • Provide technical support for maintenance crews and recommend solutions for maintenance repairs.
  • Develop, implement and review planning activities. Analyze and forecast trends and cost programs to ensure future abilities of the Corporation to meet long-term demands.
  • Assist with capital project and budget planning based on research, data and experience accumulated in the specific areas of responsibility and expertise.
  • Research, prepare and present reports and special analysis within the scope of operations services.
  • Assist staff in maintaining familiarity with current expertise in order to provide information to the requesting public and to support municipal decisions.
  • Maintain positive, open and informative communication with associated branches and departments.
  • Perform other related duties as assigned.

Job Requirements

  • Knowledge and skill generally associated with the completion of a Civil Engineering Technology Diploma from a recognized Community College, and a minimum of five (5) years of relevant experience, at least three (3) of which must be in a supervisory or technical support role or capacity or equivalent.
  • Sound working knowledge and  application of the Municipal Act, City by-laws and relevant legislation specifically those that apply to road and parks patrol and inspections, maintenance and operations, Canadian Standards Association Children’s Playspaces and Equipment Guidelines, Ontario Provincial Maintenance Standards, City quality standards, sewer use, boulevards, ROP’s and winter maintenance.
  • Knowledge and skill generally associated with turf maintenance, community associations and special events, trails, forestry and horticulture would be an asset.
  • Demonstrated supervisory and leadership competency; possess the ability to be decisive and accountable, extend trust, engage, inspire and motivate others.
  • Excellent communication, strategic thinking and analytical skills, both oral and written to deal effectively and tactfully with a broad range of elected officials and senior management personnel, staff, external agencies, contractors, and the general public.
  • Established skills and experience using PC equipment and related software applications, (i.e. MS Office; Outlook; AutoCAD; GIS; Corel Draw, Internet; Lagan customer service; hours of service software; GPS and AVL monitoring software; electronic road weather monitoring and forecasting systems and electronic salt spreader controls.
  • Strong organizational and administrative skills and the ability to maintain accurate and neat work records.
  • Possess sound knowledge of the Occupational Health and Safety Act, including WHMIS regulations, and familiarity with City By-Laws and relevant legislation.
  • Ability to determine material quantities and calculations for budget, work force, materials and equipment costs.
  • Capable in the use of survey instruments and ability to read, interpret and create engineering drawings.
  • Possess certified membership in OACETT (Ontario Association of Certified Engineering Technicians and Technologists) and a CRS (Certified Roads Supervisor) under AORS.
  • Able to successfully complete and maintain standing with a recognized Playground Practitioner Program as a Certified Playground Practitioner.
  • Possession and maintenance of an Ontario Driver’s License, minimum Class “DZ”
  • Must be willing to work assigned winter shifts and shift work.
  • Must participate in the winter and summer callboards.

Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs.

To learn more about this employment opportunity, please visit our website at www.oshawa.ca (under A-Z services, click “E” for employment). 

Interested candidates are invited to provide a resume with covering letter electronically no later than Sunday, October 30, 2016.  Please note hard copies of resumes will not be accepted.

We would like to thank all applicants however, please note that only those selected to attend an interview will be contacted and all other applicants will be kept on file.  Applicants are advised that written, oral and practical testing may form part of the selection process.

City of Oshawa employees need to apply through the intranet (iConnect) in order to be considered as an internal candidate.  All applicants are encouraged to provide a valid email address for communication purposes.  Please ensure that you check your email regularly to receive any correspondence.

We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code (OHRC).  The City of Oshawa will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities and/or needs related to the OHRC.  Personal information provided is collected under the authority of The Municipal Freedom of Information and Protection of Privacy Act.

·         Effective communication skills, both oral and written, customer service and problem solving skills

·         Proficient time management and record keeping skills and flexibility in adjusting between a variety of duties 

·         Ability to work with minimal supervision and as part of a team

·         Must be a reliable self-starter and undertake all aspects of the job thoroughly and willingly

·         Must possess an understanding of the  MTO’s Book 7  for Temporary Conditions, and proven knowledge of the Occupational Health and Safety Act and other applicable legislation;

·         Demonstrated proficiency with Microsoft Office software, including Word and Excel. 

·         Ability to perform a variety of physical activities including  lifting, digging, shoveling, raking and climbing ladders and be able to actively participate in daily activities, working within live traffic conditions and adverse weather conditions


$27.93 per hour



Applications must be received online by Sunday, February 15, 2015. To apply for this position, please visit http://guelph.ca/employment-careers/ for further detailed instructions.  Please follow the instructions and follow all steps to the process. In order to be considered for this position you must complete all of the steps when creating your profile. This will include a short online screening questionnaire specific to this position as part of the application process.  You will also need to attach both your cover letter and resume saved as one document (PDF format preferred). If you have already created a profile, you may simply login to begin your application.


The City of Guelph is an equal opportunity employer which values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.


Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.



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